A 25% restocking fee will be applied on any exchanges subject to management approval. Buyer assumes all risks associated with transportation of merchandise picked up. Buyer agrees to measure doorways and stairs before ordering as seller is not responsible for merchandise purchased that is too large to fit. Neighborhood Home will make every possible effort to deliver your items with care. Neighborhood Home will assume all liability of product being delivered to assure that you receive you item(s) undamaged. Neighborhood Home is not liable due to injury, loss or damaged to personal property that may occur during furniture delivery. Please note all furniture ETA's are estimated times only. Any warranty issues must be accompanied by your original receipt, there will be a $20 service charge, if we have to locate the receipt in our records.